Position: Security Team Leader at Discovery Park
Location: Discovery Park, Sandwich, Kent
Role: Permanent
Discovery Park is a thriving life science community, a hub for visionary entrepreneurs and leaders, and the ideal environment for businesses to start, scale, and succeed. Our motto, “Space to discover, freedom to grow,” encapsulates the spirit of innovation and collaboration that defines our unique ecosystem.
Discovery Park Management Ltd plays a pivotal role in nurturing this vibrant community. We are the backbone that supports all aspects of the park, from driving the parks growth or maintaining its buildings and grounds to its roads and infrastructure. Our team of specialists possesses the expertise to create and adapt almost any of our structures, ensuring that our tenants have the facilities they need to thrive.
In addition to facility support, we also provide essential utilities to all the buildings within the park. Whether it’s power, steam, gas, demineralised water, or waste management through our Waste Water Treatment Facility, we have everything covered. Our commitment to service extends beyond utilities, as we offer valuable amenities such as front-of-house services, security, cleaning and conferencing facilities, with welcoming reception teams. Supporting all of which are our vital back-office support functions.
At the heart of Discovery Park Management Ltd are our core values. These values guide every aspect of our operations, from how we engage with our customers, stakeholders, and each other to the business we aspire to be.
Our values foster a culture centred on quality and continuous improvement. We are dedicated to Inspirational Leadership and being People Focused, principles that enable us to achieve Operational Excellence and create a Community Spirit.
We are deeply committed to continuous improvement and driving efficiencies in how we operate. We recognise that innovation and optimisation are fundamental to our success in meeting the evolving needs of our stakeholders and achieving our strategic objectives.
Our diverse workforce takes on the responsibility of delivering our plans and overseeing day-to-day operations. We recognise the importance of ensuring that our people are not only engaged and supported but also provided with opportunities for development and safe deployment within the business. This commitment allows us to realise the park’s vision effectively and sustainably.
Main Purposes of the Job
You will contribute to protecting the security and safety of buildings, equipment, staff, tenants, and visitors to Discovery Park.
Your responsibilities will include delivering security services across the park including patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, responding to alarms, reporting irregularities, incident investigation, report generation and informing violators of policy and procedures, responding to and/or liaising with relevant authorities in the event of an onsite incident/emergency.
Additionally, you will manage the day-to-day activity of the shift security officer/s in delivering security services at Discovery Park, ensuring all tasks are carried out professionally, efficiently, and in compliance with security protocols and relevant legislation whilst maintaining outstanding customer service.
Key Responsibilities
Security Operations:
• Lead and manage the shift to ensure the safety of tenants, visitors, staff, and property.
• Monitor and operate surveillance equipment, conduct patrols, respond to alarms, and handle onsite incidents/emergencies.
• Ensure all security activities align with legislation and company standards.
Team Leadership:
• Train, mentor, and supervise team members to meet performance targets.
• Plan and oversee team activities, provide feedback, and manage performance.
• Maintain exacting standards of professionalism and customer service.
Systems and Compliance:
• Manage and maintain security systems and related equipment.
• Conduct risk assessments and ensure compliance with health and safety requirements.
Administrative Duties:
• Prepare reports and maintain accurate records.
• Liaise with other departments and external authorities as required.
Additional Duties:
As required by the Business and/or directed by Management.
About Your Skills & Experience
Essential
Experience:
• In-depth technical knowledge gained through working within the security industry.
• Team-leading or supervisory experience.
Licences and Skills:
• Valid SIA Licence for Manned Guarding (SG) or Door Supervisor (DS).
• Effective communication, organisational, and customer service skills.
• Computer literacy with experience in Microsoft Office, access control, and alarm systems.
Personal Attributes:
• Professional demeanour, sound judgment, and integrity.
• Ability to work effectively under pressure and independently.
• A flexible and proactive approach to duties.
Abilities:
• Able to deter a person or persons from entering the premises or to physically escort a person or persons from the premises.
• Able to pick up a fire extinguisher and, walking briskly, carry it a minimum distance of 30m and then operate it.
• Able to stand, walk or sit for extended periods.
• Able to perform lengthy foot patrols day and night in all weather conditions.
• Able to work a shift pattern covering 24/7, 365 days per year.
• Able to maintain strong concentration, focus, and thorough monitoring of CCTV throughout both day and night shifts.
Driving:
• A full, current, clean manual driving licence.
Desirable
• Certificate in Control Room Supervision (BTEC Level 3).
• 3–5 years of security experience.
• A CCTV License.
Remuneration and Benefits
Annual Salary: £28,025.43
Annual shift allowance: £3,503.16 (12.5% of the basic annual salary)
Overtime: Paid at time and a half of the flat rate.
In joining our Security Team, you will have the opportunity to work within our state-of-the-art control room and have access to a variety of facilities available within the park.
Our benefits include*:
• 10 days/8 shifts company sick pay
• 22 shifts annual leave
• Discount and recognition platform
• On-site gym
• 10% discount at our onsite catering
• Free onsite parking
• Enhanced overtime rate
*Benefits listed are based on working full-time and are subject to change.
Note: The Job Description is not intended to be all inclusive. The job holder may be required to perform other related duties to meet the on-going needs of the Company.
Discovery Park will carry out security screening to BS 7858 as part of the security onboarding process. Any offer of employment is contingent of satisfactorily completing this process.
To apply, please send your CV and cover letter to ian.johnson@discovery-park.co.uk