Position: Security Team Leader at Discovery Park
Location: Discovery Park, Sandwich, Kent
Role: Permanent
Discovery Park is a leading science and innovation park in the Southeast of England, home to more than 160 forward-thinking companies ranging from ambitious start-ups to global multinationals. Our vibrant community spans the pharmaceuticals, biotechnology, healthcare, technology, and professional services sectors, creating a dynamic environment where innovation thrives.
Through our dedicated operational and business support teams, Discovery Park Management Ltd (DPML) delivers comprehensive facilities management across the site. This includes the maintenance of buildings, landscaped grounds, and utilities infrastructure, as well as the provision of essential services such as front-of-house reception, cleaning, logistics, security, and event management.
We are committed to maintaining a welcoming environment for all occupiers and visitors, delivering quality services across the park, whilst continuously seeking opportunities to improve and enhance the way we operate.
Our values guide everything we do:
- Inspirational leadership – leading by example and empowering others
- People-focused – treating everyone with respect, care, and professionalism
- Operational excellence – delivering consistently high standards in all we do
- Community spirit – working collaboratively and supporting one another as one team
Main Purposes of the Job
We are seeking a diligent and vigilant Security Team Leader to join our team. The ideal candidate will play a crucial role in maintaining a safe and secure environment for our premises, employees, and visitors. This role operates on a shift rota covering 24 hours a day 365 days of the year including weekends and public/bank holidays.
As a Security Team Leader, you will be responsible for delivering security services across the park including patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, responding to alarms, reporting irregularities, incident investigation, report generation and informing violators of policy and procedures, responding to and/or liaising with relevant authorities in the event of an onsite incident/emergency.
Additionally, you will manage the day-to-day activity of the shift security officer/s in delivering security services at Discovery Park. Alongside ensuring all tasks are carried out professionally, efficiently, and in compliance with security protocols and relevant legislation whilst maintaining outstanding customer service.
Key Responsibilities
Security Operations:
• Lead and manage the shift to ensure the safety of tenants, visitors, staff, and property
• Monitor and operate surveillance equipment, conduct patrols, respond to alarms, and handle onsite incidents/emergencies
• Ensure all security activities align with legislation and company standards
Team Leadership:
• Train, mentor, and supervise team members to meet performance targets
• Plan and oversee team activities, provide feedback, and manage performance
• Maintain exacting standards of professionalism and customer service
Systems and Compliance:
• Manage and maintain security systems and related equipment
• Conduct risk assessments and ensure compliance with health and safety requirements
Administrative Duties:
• Prepare reports and maintain accurate records
• Liaise with other departments and external authorities as required
Additional Duties:
As required by the Business and/or directed by Management
About Your Skills & Experience
Essential
Experience:
- 1 year security experience (required)
- In-depth technical knowledge gained through working within the security industry
- Team-leading or supervisory experience
Licences and Skills:
- Valid SIA Licence for Manned Guarding (SG) or Door Supervisor (DS)
- Effective communication, organisational, and customer service skills
- Computer literacy with experience in Microsoft Office, access control, and alarm systems
Personal Attributes:
- Professional demeanour, sound judgment, and integrity
- Ability to work effectively under pressure and independently
- A flexible and proactive approach to duties
Abilities:
- Able to deter a person or persons from entering the premises or to physically escort a person or persons from the premise
- Able to pick up a fire extinguisher and, walking briskly, carry it a minimum distance of 30m and then operate it
- Able to stand, walk or sit for extended periods
- Able to perform lengthy foot patrols day and night in all weather conditions
- Able to work a shift pattern covering 24/7, 365 days per year
- Able to maintain strong concentration, focus, and thorough monitoring of CCTV throughout both day and night shifts
Driving:
- A full, current, clean manual driving licence
Desirable
- Certificate in Control Room Supervision (BTEC Level 3)
- 3–5 years of security experience
- A CCTV License
- 3 day FAW + Oxygen Therapy
- First Aid Certification
Remuneration and Benefits
Annual Salary: £29,084.79
Annual shift allowance: £3,635.52 (12.5% of the basic annual salary)
Overtime: Paid at time and a half of the flat rate.
10 days/8 shifts company sick pay, after successful completion of probation 23 shifts annual leave On joining our Security Team, you will have the opportunity to work within our state-of-the-art control room and have access to a variety of facilities available within the park.
Our benefits include*:
- Discount and recognition platform
- On-site gym (separate employee paid membership required)
- 10% discount at our onsite catering
- Free onsite parking
*Benefits listed are based on working full-time and are subject to change.
Note: The Job Description is not intended to be all inclusive. The job holder may be required to perform other related duties to meet the on-going needs of the Company.
Discovery Park will carry out security screening to BS 7858 as part of the security onboarding process. Any offer of employment is contingent of satisfactorily completing this process.
To apply, please send your CV and cover letter to ian.johnson@discovery-park.co.uk